Terms & Conditions

Terms and Conditions

These terms apply to products ordered via Kevins Schoolwear website or purchased in store, exceptions apply to special order products. Temporary or special offers in store do not apply to internet prices unless expressly specified.

On-line purchasing and Collect services are not available during certain dates throughout our “Back to School” period. Cut off dates will be clearly advertised on our website.

1. Seller
1.1 The Seller is Kevins Schoolwear. Registered in England and Wales at Companies House No. 10142817. Registered Office 17 The Broadway, Greenford, Middlesex, UB6 9PH. VAT registration number 242-4487-09.
2. Order process
2.1 Our display of products on our website is an invitation and not an offer to sell those products to you.
2.2 An offer is made when you place the order for your products and providing the correct email address is provided, a confirmation has been sent. However, we will not have made a contract with you unless and until we accept your offer.
2.3 We take payment from your card, when we process your order and payment is authorised from your card issuer. Products are subject to availability. If we are unable to supply the products, we will inform you of this as soon as possible. A full refund will be given if you have already paid for the products.
2.5 Unless we have notified you that we do not accept your order or you have cancelled it, order acceptance and the creation of the contract between you and us will take place at the point the products you have ordered are dispatched to the address you have given us. It does not take place until that stage, even though we may have debited your card (see 2.3 above). Very occasionally an error may occur resulting in the products described on our website not being in stock. If this occurs your order will not be or have been accepted. We may ask you whether you wish to wait for the item to become available or offer you a full refund (if payment has already been taken). Where incorrect products have been despatched, we will replace accordingly, at our expense. 

2.6 The contract will be formed at the place of dispatch of the products. Orders cannot be cancelled after despatch.
2.7 All orders placed will be subject to acceptance in accordance with clause 2.5 (above) of these terms and conditions.
2.8 We do not file details of your order for you to access therefore it is advisable that you please print out these terms and conditions and the order acknowledgement for your own record.
 

3. Payment
3.1 You will be charged the current price for buying products from our website at the date you place your order. All prices are displayed on our website and are inclusive of VAT (where applicable). We reserve the right to amend prices if there is a change in the rate of VAT All total prices for goods and services at the checkout represent the total price payable by the customer for those items, regardless of the address for delivery.
3.2 A delivery charge will be applied at checkout, please view our delivery charges.
3.3 We do our best to make sure that prices are correctly shown but very occasionally an error may occur. If this should happen, we will correct the price and ask you to confirm whether you still wish to purchase the products at the correct price. If we are unable to contact you, we will treat the order as cancelled. We will not accept an order if there is a pricing error.


4. Delivery
4.1 We deliver to any UK address within a 10 mile radius of our stores. We do not deliver to PO Boxes, orders placed for these addresses will be cancelled and a full refund will be given if you have already paid for the products. 

4.2 We offer a free Collect Service for orders made online subject to the same terms as section 2 (above). 

4.3 Orders may occasionally require a signature to acknowledge delivery. The signature of the person accepting delivery at the delivery address will be proof that delivery has been received by you or the person, to whom the order is addressed

4.4 For Collect orders you must pick up your order no later than 60 days after receiving your 'Order Ready for Collection' update email. We will hold your uncollected parcel for 30 days. After this date we return the item to stock. 

4.5 Order details and proof of identity/purchase must be produced upon collection.
4.6 Estimated delivery times are 6-10 working days but may be longer if the item is not in stock. Working day means all days from Monday to Friday, excluding bank holidays.
4.7 It is your responsibility to ensure that someone is at home to accept delivery, or an alternative “safe” place is advised at your risk.
 

5. Cancellation & Returns
5.1 If, for any reason, you wish to do so you have the right to cancel any order you have placed (other than in respect of Special order products). You may cancel an order at any point from placing the order up to dispatch. After this point the contract between the seller and customer is in place and the customer will then need to return the item, in the original packaging, including tags and receipts for a full refund or exchange (where appropriate). 

The following procedures will apply:
5.2  If you no longer require any part of your purchase, please return to store within 28 days (14 for on-line purchases).
5.3 Refunding in-store is free of charge in accordance with our returns policy.

6. Faulty goods 6.1 If you find that your garment is faulty please return it to the store where purchased. We will examine the product and if appropriate offer a full refund/exchange if purchased within 28 days. Any products purchased outside of this period, and within a reasonable time from purchase will be returned to the original supplier/manufacturer for detailed testing. The decision from the original suppler/manufacturer is final. Your statutory rights are not affected.


7. General
7.1 All measurements are approximate and ages where specified reflect the average size for a person of that age. Please see our size guide where you find information on how to measure your child.
7.2 The reproduction of colours is as accurate as the photographic and production process will reasonably allow.
7.3 All risks  in the products we supply to you, in particular the risk of any loss or damage, shall pass to you on delivery of the products to the address you specify in your order. Ownership of the products shall not pass to you until we have received payment in full in respect of such products.
7.4 These terms, constitute the entire terms on which we will provide products to you and cancel and supersedes all prior arrangements and representations, whether verbal or written.
7.5 We may amend these terms from time to time at our discretion without notice to you. Any amends will be posted on this website and will supersede any terms and conditions previously published by us.
7.6 No delay or failure by ourselves in exercising or enforcing any of our rights or remedies under these terms shall operate as a waiver of those rights.
 

THESE TERMS AND CONDITIONS DO NOT IN ANY WAY AFFECT YOUR STATUTORY RIGHTS